This page provides you with practical information about our practice. It includes descriptions of our office location, including a map and directions, hours, appointment scheduling, insurance acceptance and billing policies.
Tanglewood Dental Office
6-2520 Postmaster Dr.
Oakville, ON L6M 0N2
9:00 AM - 6:00 PM;
|Tuesday:||9:00 AM - 6:00 PM|
|Wednesday:||9:00 AM - 8:00 PM|
|Thursday:||9:00 AM - 5:00 PM|
|Friday:||9:00 AM - 5:00 PM|
8:00 AM - 2:00 PM
We always welcome new patients . We would be pleased to have the opportunity to provide excellent dental care for you and your entire family. Your friends and co-workers also welcome.
If you are visiting our office for the first time, we would be delighted to complete a new patient examination to determine an appropriate treatment plan for you. We ask that you arrive about 15 minutes early to complete a new patient questionnaire, register fully with our knowledgeable front desk staff and acquaint yourself with our facility.
We will help patients in need by providing same day emergency care where possible. Our office is open six days a week for your convenience including Saturday and evening hours.
In order to provide a quality dental practice, appointments are required for all visits. We are not a walk-in clinic. Our staff will set a specific time for your dental visit, that ensures that you receive the appropriate and comprehensive oral care that you deserve and require. By adhering to a punctual schedule, we dedicate our staff and resources for your planned treatment. If you are unable to keep a scheduled appointment, we ask that you provide us with at least 48 hours notice , so that your previously reserved time may be given to another patient. Otherwise a charge will be applied.
Punctuality and timeliness are priorities in our practice. We understand that unexpected issues may arise that may cause a late arrival. If you do arrive late, we will attempt to accommodate the patient without disrupting our busy schedule. Unfortunately, if you arrive more than 10-15 minutes late, we will be unable to provide the planned treatment on that day. We respect your time and we ask that you reciprocate. We pride ourselves in running on time, where ever possible. Please recognize our requirement that you arrive on time or a few minutes early for your planned visit.
Our treatment recommendations are based on years of professional dental experience, and are not based on insurance coverage. Our dentists shall perform a complete dental examination, review your medical history and assess past dental care. After this detailed assessment, we will recommend a proper treatment plan that can be customized to your personal requirements.
Please keep in mind that your insurance plan is a contract between you and the insurance carrier / your employer. As such, you are required to be responsible for your account, not the insurance carrier. We ask that you provide our front desk team with your policy numbers / coverage information. It is important that you inform us of any changes to your current dental insurance policy and personal information. Remember, quality dental treatment is a different contract between you, the patient and your dentist . . .
Where possible, we will assist you in optimizing the benefits available under your policy. In order to do so, please make certain your insurance information is always current
As a courtesy to you, our office will submit your claims to your insurance carrier. We offer electronic submission (EDI) where possible to expedite the claim process. Most payments are processed in a few days rather than a few weeks.
When more extensive treatment is planned, we will send a detailed estimate or pre-determination to the insurance carrier(s) involved. In most cases, the response is sent to the insured / employee within 2-3 weeks. Please look for it in your mail or online and notify us when you have received your pre-determination, so that we may book the necessary appointments and expedite your treatment.
We accept debit transactrions, cash or all major credit cards. We also offer a flexible payment plan. Please see our Financial Coordinator for details. We are happy to file insurance for your reimbursement as long as you are free to choose your own dentist.
Privacy of personal information is an important principle in the provision of quality dental care to our patients. We understand the importance of protecting your personal information and we respect the privacy of all our clients. We are committed to collecting, using and disclosing your personal information responsibly. All contact and personal information gathered is for internal purposes only and will never be sold or shared with any third party without prior notice or consent. We are complying with the federal privacy legislation, the Privacy Information and Protection and Electronic Documents Act (PIPEDA).